Terms of service

TERMS OF SERVICE

Last updated: May 10, 2026

OVERVIEW

Welcome to LuvoSleep. Throughout the site, the terms “we”, “us” and “our” refer to LuvoSleep. We operate this website and online store, including all related information, content, features, products, and services available to you conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.

By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by these Terms of Service (“Terms”), including any additional policies referenced herein, such as our Refund Policy and Privacy Policy.

If you do not agree to these Terms, you may not access or use our Services.

SECTION 1 - ONLINE STORE TERMS

By using this site, you confirm that you are at least the age of majority in your country, state, or province of residence, or that you have given consent for any minor dependents to use this site under your supervision.

You may not use our products or Services for any illegal or unauthorized purpose, nor may you violate any laws in your jurisdiction while using the Services.

Any breach of these Terms may result in immediate termination of your access to the Services.

SECTION 2 - GENERAL CONDITIONS

We reserve the right to refuse service to anyone for any reason at any time.

You understand that your content (excluding payment information) may be transferred unencrypted and involve:

  • transmissions over various networks; and
  • changes to conform and adapt to technical requirements of connecting networks or devices.

Payment information is always encrypted during transfer over networks.

You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of the Service without express written permission from us.

SECTION 3 - PRODUCT INFORMATION

We make every effort to display product colors, images, and descriptions as accurately as possible. However, we cannot guarantee that your device’s display will accurately reflect the actual appearance of products.

We reserve the right to:

  • limit product sales to any person, geographic region, or jurisdiction;
  • limit quantities of products offered;
  • change product descriptions or pricing at any time without notice;
  • discontinue products at any time.

We do not guarantee that products, services, or other materials purchased will meet your expectations.

SECTION 4 - ORDERS AND BILLING

We reserve the right to refuse or cancel any order placed with us.

We may limit or cancel quantities purchased per person, household, or order. These restrictions may include orders placed under the same customer account, payment method, billing address, or shipping address.

If we change or cancel an order, we may attempt to notify you using the email address provided at checkout.

You agree to provide current, complete, and accurate purchase and account information for all purchases made through our store.

SECTION 5 - PRICING

All prices are listed in the applicable currency shown at checkout and are subject to change without notice.

Prices do not include shipping costs, taxes, duties, or import charges unless otherwise stated.

We are not responsible for additional customs fees, taxes, or import duties charged by your country.

SECTION 6 - SHIPPING & DELIVERY

Delivery times are estimates only and are not guaranteed.

LuvoSleep is not responsible for shipping delays caused by carriers, customs, weather conditions, incorrect shipping information, or events outside our control.

Risk of loss and title for products pass to the customer upon delivery to the shipping carrier.

Customers are responsible for ensuring their shipping address is accurate before placing an order.

SECTION 7 - RETURNS & REFUNDS

All returns and refunds are governed by our Refund Policy.

By placing an order, you acknowledge and agree to the terms outlined in our Refund Policy, including eligibility requirements, hygiene standards, return approval procedures, refund limitations, and inspection requirements.

Customers are responsible for return shipping costs, customs charges, and any applicable handling fees unless the item is confirmed defective or incorrect.

Refund amounts may be reduced if returned items arrive damaged, heavily used, unsanitary, incomplete, or without original packaging.

Unauthorized chargebacks or payment disputes may be contested using order confirmations, delivery tracking, customer communication records, and other supporting evidence.

SECTION 8 - ACCURACY OF INFORMATION

We are not responsible if information available on this site is inaccurate, incomplete, or outdated.

The material on this site is provided for general information only and should not be relied upon as the sole basis for making decisions.

We reserve the right to modify the contents of this site at any time without obligation to update information.

SECTION 9 - THIRD-PARTY TOOLS & LINKS

We may provide access to third-party tools or links that we neither monitor nor control.

We are not liable for any harm or damages related to the use of third-party websites, services, or tools.

Your use of third-party services is entirely at your own risk.

SECTION 10 - INTELLECTUAL PROPERTY

All content on this website, including but not limited to text, graphics, logos, images, videos, icons, branding, and product designs, is the property of LuvoSleep or its licensors and is protected by intellectual property laws.

You may not reproduce, distribute, copy, sell, or exploit any portion of the website or its content without prior written permission.

SECTION 11 - USER COMMENTS & FEEDBACK

If you submit comments, feedback, suggestions, reviews, or other content to us, you agree that we may use, edit, publish, distribute, and reproduce such content without restriction or compensation.

You agree that your submissions will not violate any third-party rights or contain unlawful, abusive, defamatory, or obscene material.

We reserve the right to remove content that violates these Terms.

SECTION 12 - PROHIBITED USES

You are prohibited from using the site or its content:

  • for unlawful purposes;
  • to violate laws or regulations;
  • to infringe intellectual property rights;
  • to upload malicious code or viruses;
  • to collect personal information of others;
  • to spam, phish, scrape, or crawl the website;
  • to interfere with security features of the Service.

We reserve the right to terminate access for violations of prohibited uses.

SECTION 13 - DISCLAIMER OF WARRANTIES

All products and Services are provided “as is” and “as available” without warranties of any kind, either express or implied.

We do not guarantee that:

  • the Service will be uninterrupted or error-free;
  • defects will be corrected;
  • the website or servers are free of harmful components.

To the fullest extent permitted by law, LuvoSleep disclaims all implied warranties, including merchantability and fitness for a particular purpose.

SECTION 14 - LIMITATION OF LIABILITY

To the fullest extent permitted by law, LuvoSleep shall not be liable for any direct, indirect, incidental, consequential, punitive, or special damages arising from your use of the Services or products purchased through the site.

This includes, without limitation:

  • lost profits;
  • lost data;
  • shipping delays;
  • product misuse;
  • allergic reactions or personal discomfort;
  • dissatisfaction with product feel or firmness.

Our maximum liability shall never exceed the amount paid for the product purchased.

SECTION 15 - INDEMNIFICATION

You agree to indemnify and hold harmless LuvoSleep and its affiliates, partners, employees, and service providers from any claim or demand arising from your breach of these Terms or your violation of any law or third-party rights.

SECTION 16 - TERMINATION

We may terminate or suspend your access to the Services at any time without notice if we believe you have violated these Terms.

Any obligations or liabilities incurred prior to termination shall survive termination.

SECTION 17 - GOVERNING LAW

These Terms shall be governed and interpreted in accordance with the laws applicable in Liechtenstein, without regard to conflict of law principles.

SECTION 18 - CHANGES TO TERMS

We reserve the right to update or modify these Terms at any time.

Changes will take effect immediately upon posting on the website.

Your continued use of the Services following changes constitutes acceptance of those changes.

SECTION 19 - CONTACT INFORMATION

Questions about the Terms of Service should be sent to:

LuvoSleep
Email: luvosleepbusiness@gmail.com
Address: Triesenberg, Liechtenstein